Last Updated: June 30, 2025
This Privacy Policy explains how TakeFlight Basketball, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you engage with our services, both online and in person.
1. Information We Collect
We collect the following personal data from parents/guardians during registration and use of our services:
Name, email address, phone number
Child’s name and age
Payment information (processed securely via third parties)
Scheduling preferences
Marketing and communication preferences
2. How We Use Your Information
We use your information to:
Process registrations and payments
Communicate class schedules and updates
Provide marketing and promotional material (with consent)
Analyze usage patterns to improve services
Manage and store your membership history
3. SMS Consent
When you opt in via our forms or online platforms, you authorize us to send you SMS alerts related to your account, upcoming sessions, and occasional promotional content. You may opt out at any time by replying “OUT.”
4. How We Share Information
We do not sell your personal information. We may share data with trusted third-party services solely for the purposes of:
Payment processing (Stripe, Vagaro)
Email and SMS marketing (ConvertKit, ManyChat, GoHighLevel)
CRM and automation (Zapier, GoHighLevel)
Digital advertising (Facebook, Google)
5. Data Security
We implement appropriate security measures to protect your personal information, including encryption, secure third-party processors, and access controls.
6. Data Retention
We retain your information as long as your account is active or as needed to comply with legal obligations. You may request deletion of your data by emailing [email protected].
7. Your Rights
You may:
Request access to your personal data
Update or correct your information
Request deletion of your account
Withdraw consent for marketing at any time
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. All accounts must be created by a parent or legal guardian.
9. Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on our website with the “Last Updated” date.
10. Contact Us
Questions or concerns?